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Position :

Front Office Supervisor

Job Detail :

Job Term : full time
Work Experience : 1
Number of Hirelings : 5
Jobt Type : Communication
Job Location : Phnom Penh
Qualification : Bachelor Degree
Major : Front Office
Sex : both
Age : 18
Posting Date : 2017-11-15
Closing Date : 2017-12-07
Visiter count : 14

Company Profile :

   HR Consultant បង្កើត​ដោយ យុវជនដើម្បីយុវជន និង វឌ្ឍនៈភាពសង្គម

Jobs Description :

 -         Ensure outstanding customer care at all times.

-          Maintains a friendly, cheerful and courteous demeanor at all times.
-         Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. 
-         Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
-         Supervise daily shift process ensuring all team members adhere to standard operating procedures.
-         Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
-         Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
-         Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
-         Assisting incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb) and paging for in-house guests.
-         Cross Check all billing instructions are correctly updated 
-         Ensure Front office log book and hotel log book is always updated and actioned upon.
-         Assist all departments in servicing the guests during high volume periods.
-         Takes responsibility in the absence of the Duty Manager  /Front office manager
-         As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team.
-         Performs other duties as assigned, requested or deemed necessary by management.

Job Requirment :

 Job Requirement

Be Responsible with of Work
Duties   Respect Time Schedule of the Company
Take care of Front Office
be able to work as a group
Good in Knowledge   with Communication
Fluency in khmer can Understand of English
1 year Experience of Front office

How To Apply :

 If you interested, Please submit your Cover Letter & CV and Send to

Email: cvhrcs@gmail.com
Tel: 011 82 9993 / 093 82 9993 / 088 27 99993
 Address: # 23 D, Street 11 Az, Sangkat Touk  Thla , Khan Sen Sok , Phnom Penh, Cambodia.

Contact Information :

  • Contact Person: Som Nieng
  • Tel: 011 / 093 82 9993
  • Address: # 23 D, St 11 Az , Sangkat Touk Tla , Khan Sen Sok , Phnom Penh Cambodia.
  • Email: cvhrcs@gmail.com
  • Website: www.somnienghr.com

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